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Diorama

Great, we can help! Our lead time to custom-make your order is listed on every product page below the "add-to-cart" button. Once we ship, it usually takes 5–12 days to arrive at your home.

You can upgrade to white glove delivery, which includes area-of-choice delivery, assembly, and packaging removal. You can read more about this HERE. If you require us to hold your item until a certain date, don't hesitate to contact our customer service team at support@dioramaliving.com.

You can read more about our shipping experience HERE.

I have a question regarding shipping or delivery.

We don't have a physical location available just yet, but we have a virtual showroom where you can chat with a design expert over a video call and see the furniture, which you can visit by signing up HERE. 

This is the best way to see the products and talk to an expert about selecting the best pieces for your home.

Do you have a showroom?

Our sofas are designed using one of the highest-grade foams in the luxury bedding space; this product is designed for extreme durability (similar to what you'd expect from a mattress, which is designed for you to spend half of every day on). As you're probably familiar, warranties for mattresses are actually far higher than for seating products, as the materials are intended for frequent and standalone usage. 

Our freestanding design benefits from resting flat atop the floor surface instead of being suspended between legs and/or a hollow frame structure, which eventually causes bowing with everyday use. Our sofa's structural design, paired with our premium CertiPUR-US® foam material, rated for a minimum of 10+ years of usage, offers an extremely durable product that's designed to last.

What's the lifespan of the sofa?

Experience our 18 high-performance fabrics in person by ordering a complimentary swatch kit. All of our fabrics are liquid-resistant, except for the vegan leather. So you have plenty of liquid-resistant choices. 

Also, our fabrics are Oeko-Tex Certified as well as PFAS / PFC free. You can easily view the available options by clicking HERE

I have questions about your fabrics options.

We have many opportunities to save on your order. Check the top of our page to see any site-wide sales happening now. Subscribing to our emails or texts can also be rewarded with savings and offers.

Perhaps if you are not sure yet about your fabric but want to take advantage of a sale - you can purchase and simply email us at support@dioramaliving.com with your order number to ensure we place your order on hold.

Please note that our cart only allows one coupon, so pick carefully!💸

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