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Diorama

We think you should love your sofa&#x2014;no exceptions. That&#x2019;s why you get 30 days to enjoy your Diorama Cloud Sofa, totally risk-free. If it&#x2019;s not a perfect fit, just send it back for a full refund. No return shipping costs, no restocking fees&#x2014;every penny back. Please keep the original packaging to make the return process smooth. Please note: we don&#x2019;t accept partial returns or returns on accent pillows.

We think you should love your sofa—no exceptions. That’s why you get 30 days to enjoy your Diorama Cloud Sofa, totally risk-free. If it’s not a perfect fit, just send it back for a full refund. No return shipping costs, no restocking fees—every penny

What is your return policy?

Returns

Do you have a showroom?

What types of payments do you accept?

Where is your product designed & manufactured?

Are these products environmentally friendly?

Do you have a Trade program?

Does Diorama have a warranty and what does it include?

General Inquiries

How modular is each seat?

Do the seat units of Diorama connect together at the base or are they free-standing?

What is your cushion filling?

Are the pillow and sofa covers removable?

Are your fabrics machine-washable

Which of your fabrics is the most pet-friendly?

Will the sofa sag or get wrinkled over time?

If it doesn't have any wood, what is the frame made of?

Do the back pillows attach to the sofa or are they loose?

What is the weight capacity of each seat block?

Fabric care instructions

How much does each seat unit weigh?

Product Questions

How do I cancel my order?

How can I exchange my order?

How can I track my purchase?

How long will it take to get my order?

Order Inquiries

How much do you charge for shipping?

Where can you ship?

How can I change my address after placing an order?

What can I do if my order is damaged upon arrival?

Shipping & Delivery

What is your return policy?Updated a month ago