General Inquiries

Do you have a showroom?

We have a virtual showroom where you can chat with a design expert over a video call and see the furniture as well. You can schedule a call here.

What types of payments do you accept?

We accept all major credit cards and PayPal as well. We also offer financing through ShopPay*. *Rates from 0-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: http:/

Where is your product designed & manufactured?

Our designers and artisans build your custom design to order. Our California headquarters and warehouse are committed to investing in our local communities. 90% of product expenses incurred are based in the USA, meaning everything from the materials

Are these products environmentally friendly?

Our commitment to sustainability begins with the design of our product and is executed throughout our manufacturing and shipping processes. Our approach to the sustainability process begins with our frameless sofa, composed entirely of foam. We hav

Do you have a Trade program?

We work solely direct-to-consumer, so we do not currently have a trade program or offer additional discounts to members of the trade.

Does Diorama have a warranty and what does it include?

We offer a one year warranty on our furniture against manufacturing defects applicable to the original owner effective from the date of delivery. Warranty does not apply to any conditions resulting from faulty installation, outdoor use, misuse or exp