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Diorama

You can make an exchange within 30 days of receiving your items. Simply email us at&#xA0;support@dioramaliving.com&#xA0;and we&#x2019;ll start the process right away.&#xA0;Please note that we do not offer exchanges on accent pillows.&#xA0;

You can make an exchange within 30 days of receiving your items. Simply email us at support@dioramaliving.com and we’ll start the process right away. Please note that we do not offer exchanges on accent pillows.

How can I exchange my order?

Order Inquiries

Do you have a showroom?

What types of payments do you accept?

Where is your product designed & manufactured?

Are these products environmentally friendly?

Do you have a Trade program?

Does Diorama have a warranty and what does it include?

General Inquiries

How modular is each seat?

Do the seat units of Diorama connect together at the base or are they free-standing?

What is your cushion filling?

Are the pillow and sofa covers removable?

Are your fabrics machine-washable

Which of your fabrics is the most pet-friendly?

Will the sofa sag or get wrinkled over time?

If it doesn't have any wood, what is the frame made of?

Do the back pillows attach to the sofa or are they loose?

What is the weight capacity of each seat block?

Fabric care instructions

How much does each seat unit weigh?

Product Questions

How do I cancel my order?

How can I track my purchase?

How long will it take to get my order?

How much do you charge for shipping?

Where can you ship?

How can I change my address after placing an order?

What can I do if my order is damaged upon arrival?

Shipping & Delivery

What is your return policy?

Returns

How can I exchange my order?Updated 8 days ago