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Order Inquiries

How do I cancel my order?

If you would like to cancel your order, please email us at [email protected] within 24 hours of placing your order, and we will refund you in full. Twenty-four hours after placing an order, there will be a 15% production fee deducted from you

How can I exchange my order?

You can make an exchange within 30 days of receiving your items. Simply email us, and we’ll send you shipping labels. As soon as we have your item back at our warehouse, we will issue you a refund minus any applicable costs noted in our return policy

How can I track my purchase?

When your order ships, we’ll send you a shipping confirmation email with information about the carrier and estimated arrival date. If you have special delivery requests, please contact us as soon as you place the order so we can do our best to accomm

How long will it take to get my order?

Please refer to the estimated lead time on each product page.  This estimate does not include transit time.  Our products ship from our warehouse in California; transit times will differ based on the destination. On average, transit time can take 5–1