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Diorama

<p>Please refer to the estimated lead time on each product page. &#xA0;This estimate does not include transit time. &#xA0;Our products ship from our warehouse in California; transit times will differ based on the destination. On average, transit time can take 5&#x2013;12 business days to arrive in your local area.</p>

Please refer to the estimated lead time on each product page.  This estimate does not include transit time.  Our products ship from our warehouse in California; transit times will differ based on the destination. On average, transit time can take 5–1

How long will it take to get my order?

Order Inquiries

Do you have a showroom?

What types of payments do you accept?

Where is your product designed & manufactured?

Are these products environmentally friendly?

Do you have a Trade program?

Does Diorama have a warranty and what does it include?

General Inquiries

How modular is each seat?

Do the seat units of Diorama connect together at the base or are they free-standing?

What is your cushion filling?

Can I flip and fluff the seat cushions?

Do your cushions have memory foam?

Are the pillow and sofa covers removable?

Are your fabrics machine-washable

Are all your fabrics liquid-resistant?

Which of your fabrics is the most pet-friendly?

How does the sofa stay together?

How much does each seat unit weigh?

Will the sofa sag or get wrinkled over time?

If it doesn't have any wood, what is the frame made of?

Do the back pillows attach to the sofa or are they loose?

Can I customize the seat firmness?

What is the weight capacity of each seat block?

What is the lifespan of the sofa?

Fabric care instructions

Product Questions

How do I cancel my order?

How can I exchange my order?

How can I track my purchase?

How much do you charge for shipping?

Where can you ship?

How can I change my address after placing an order?

What can I do if my order is damaged upon arrival?

Shipping & Delivery

What is your return policy?

Can you explain our 1-year philosophy?

Returns

How long will it take to get my order?Updated 2 years ago